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• Installing Mixin Messenger

  Where and how to install Mixin Messenger for different ends, such as iOS, Android, Windows, and macOS.Popular

Get started

• How to add contacts?

  You can find 3 ways to add contacts by clicking the Avatar Add Contact : Add by Mixin ID or Phone number If you already know the Mixin ID, you can input and search it directly to add it: If you know the other party's cell phone number, you can also enter it directly. If the other party's cell phone numbeFew readers

FAQ

• What is MDT token?

  MDT is the Mixin Debt Token issued by Mixin as a debt token pegged to the US dollar value. There are mainly three types: MDTu, MDTe and MDTb, representing debts against three types of assets: erc20-USDT, ETH, and BTC. Why issue debt tokens? The Mixin Network suffered a hacker attack on September 23, 2023. This attack mainly involved assets of erc20-USDT, ETH, and BTC, equivalent to about $150 million at the time, other assets were unaffected. After several days of data statistics and tePopular

• How to buy crypto with fiat currency on Mixin Messenger?

  Mixin Messenger integrated the on/off ramps services since the recent update. You can find "Buy" on the wallet and start purchasing crypto. Find the Buy button KYC process For the first time to purchase crypto, it is necessary to pass the KYC process. You must upload the document you choose and take a selfie toSome readers

• Where to find my Mixin ID?

  Your Mixin ID is a series of numbers; you could find it on the profile page, after clicking the avatar:Few readers

• How to migrate assets from the old wallet to the new one?

  Mixin Network went live with a more secure, Safe-based network at the end of October 2023. In order to accommodate the newly upgraded network, Mixin Messenger has released a new version 1.0.0, and you will automatically be enabled for the wallet on the new system after this upgrade.Few readers

• How to claim MDT token?

  MDT (Mixin Debt Token) has been distributed and requires manual claiming. Please follow the steps below for the specific procedure: Search for the migration bot Search the botFew readers

• What is PIN?

  The PIN, composed of six digits, is the only passcode on the Mixin Messenger. All operations-related assets and privacy, such as changing phone numbers, transferring assets, setting up Emergency contact, etc., require users to input their PIN to verify that they are the owner. When the first time you set up a PIN or change a new PIN, the app will ask you to repeat it 4 times, ensuring you remember it.Few readers

• How to delete My Account?

  Mixin Messenger supports account deleting since version 0.35.0. Server data: After a successful account deleting, all data related to the current account, such as profile, contact list, avatar, etc., will be deleted from the Mixin server; one thing to note is that deleting your account does not delete the wallet, such as assets and transactions, cannot be removed, which means that the wallet address can still receive assets, but no one can access the wallet. Local data: Deleting an aFew readers

• How to do if I forget the PIN?

  It’s IMPOSSIBLE to reset the PIN code, you have to remember it once you set it. If you don’t remember it anymore, please try it by yourself, you have 5 attempts to try it every 24 hours. Here are some suggestions: You’d better note every possibility to avoid repeated tries. Don't try simple combinations, such as 111222 or 111111. The app doesn't recommend setting up a PIN like this. To help users remember the PIN code well, our Messenger asks them to input it every 24 hours whenFew readers