Deposit, withdraw & Transfer
How to deposit assets to Mixin?
Mixin Messenger currently supports deposits and withdrawals for over ten blockchains and thousands of assets. This article illustrates how to deposit cryptocurrency into the Mixin Messenger wallet. Getting the deposit address: At the bottom of the Mixin app, find the wallet entry. In the wallet, select the asset you want to deposit and click the “Receive” button to get the deposit addrePopularHow to withdraw from Mixin?
Mixin Messenger supports assets from over ten blockchains, allowing you to easily withdraw your assets from Mixin to other exchanges or wallets. Find the Withdraw Button In the Mixin wallet, select the asset you wish to withdraw and click the "Send" button. Copy & paste the address Copy and paste or scan the QR code to input the withdrawal address from the destination wallet or exchange. (PopularHow to Use Mixin Messenger’s Market Data Feature?
Starting from version 1.14.0, Mixin Messenger offers a comprehensive market data feature with the following capabilities: Market List: Supports rankings for the top 100/200/500 assets, with an option to create a favorites list. Global Market Overview: Displays total market cap, 24-hour global trading volume, and BTC market dominance. Token Details: Includes market cap, circulating supply, all-time highs and lows, price trends, and more. Market Sharing: Easily share market data with frienFew readersTransfer feature
Mixin Messenger allows users to transfer cryptocurrencies to other Mixin users easily. Transfers between Mixin users are free of network fees, and transmitting via contacts reduces the risk of sending funds to the wrong person. How to Transfer Assets You can initiate transfers from either the Contacts page or directly from the Chat screen: And then: Select the asset and enter thFew readersList of blockchains supported by Mixin for deposits and withdrawals
Below is the current list of blockchains supported by Mixin Network and their respective feature status. You can check the deposit or withdrawal transaction status through each chain’s official block explorer.Few readersWhat are Mixin Messenger price alerts?
What are price alerts? You can set up automatic price alerts through the mobile app to let you know about price movements for a specific cryptocurrency. How to set up price alerts: Go to Wallet Assets Market Add Price Alerts From the Price Alerts screen, you can select to have alerts pushed to your phone or only alert you within the app. (https://storage.crisp.chat/users/helpdesk/website/71991a4Few readersHow to Withdraw from Common Wallet to Privacy Wallet
You can easily transfer assets from your Common Wallet to your Privacy Wallet in Mixin Messenger, especially when you want enhanced privacy and securit Steps to Withdraw to Privacy Wallet Open your Common Wallet Tap Send Select the asset you wish to withdraw Choose Privacy Wallet as the recipient Enter the amount Confirm the transaction by entering yFew readersHow to Withdraw from Privacy Wallet to Common Wallet
You can easily transfer assets between your Privacy Wallet and Common Wallet in Mixin Messenger. Here’s how: Withdraw from Privacy Wallet to Common Wallet Open the Privacy Wallet Tap Send Select the asset you want to withdraw Choose Common Wallet as the destination Enter the amount Confirm the transaction by entering your PIN (https://storage.crFew readersWhat is Lightning Address
A Lightning Address is a payment method based on the Lightning Network with the following key features: Simple format: Resembles an email address and is easy to remember, e.g. 762532@mixin.id Reusable: Unlike invoices, you don’t need to generate a new address for every payment Widely supported: Compatible with popular Lightning wallets such as Mixin Messenger, Wallet of Satoshi, Phoenix, Speed Wallet, ZEUS, Muun, STRIKE, and more Lightning Addresses Supported inFew readers
Wallet Types
What is a Privacy Wallet?
The Mixin Messenger Privacy Wallet is a decentralized, multi-chain MPC wallet that prioritizes privacy. It offers the following key features: Main Features Decentralized Self-Custody A fully decentralized wallet where you control the private key and mnemonic phrase. Transfer Privacy Uses CryptoNote technology to enhance the privacy of UTXO transactions. Balance Privacy Only you can view your wallet’s asset types and exact amounts. Multi-Chain Support Supports multiple mainstreamSome readersWhat is a Common Wallet?
The Mixin Messenger Common Wallet is a common on-chain wallet with the following key features: Main Features Decentralized Self-Custody A fully decentralized wallet where you control the private key and mnemonic phrase. Multi-Chain Support Supports multiple blockchain networks, including Solana, Ethereum, Base, and other EVM blockchains. Application Interaction Supports signature interactionsSome readersWhat is a Watch-only Wallet?
What is a Watch-only Wallet? A watch-only wallet allows users to view the balance and transaction history of a blockchain address without having access to its private key. It cannot be used for on-chain operations such as transfers or authorizations. Watch-only wallets are widely used in asset monitoring, risk management, and cold wallet integration scenarios. Use Cases of Watch-only Wallets Track Public Addresses Want to keep an eye on a public wallet (e.g., pFew readersHow to Block or Report Someone?
By blocking someone, you can stop receiving messages and calls from them. If you find their messages inappropriate or spammy, you can also report them. After blocking, the existing conversation will remain in your conversation list. You can delete it if you prefer. Additionally, you can unblock the person anytime to resume receiving their messages. Please note, you cannot directly block groups, but you can leave the group and block the group administrator instead.Few readersHow to Switch Between Privacy Wallet and Crypto Wallet?
Mixin Messenger supports wallet switching starting from version 3.0.0. How to switch Go to the Wallet tab at the bottom of the Mixin Messenger homepage. Tap the wallet icon or name in the top-left corner to open the wallet list. Tap “Privacy Wallet” or “Common Wallet” from the wallet list to switch between wallets. (https://storage.crisp.chat/uFew readersWhat’s the Difference Between a Privacy Wallet and a Common Wallet?
The main difference is that a privacy wallet cannot interact with on-chain Dapps, while a common wallet can. Since the privacy wallet provides better security and privacy, it is recommended for storing your main funds. The common wallet, as a Web3 wallet, is designed for interacting with on-chain Dapps.Few readers
Wallet Management
How to import mnemonic phrases?
Starting from version 3.3.0, Mixin Messenger supports importing mnemonic wallets, private key wallets, and watch-only addresses. Imported wallets can be renamed, deleted, and more.Few readersHow to add a Watch-Only Address
Starting from version 3.3.0, Mixin Messenger supports importing mnemonic wallets, private key wallets, and watch-only addresses. Imported wallets can be renamed, deleted, and managed flexibly. 1. Access the Watch-Only Address Feature Open Mixin Messenger → Switch to the Wallet Home → Tap the top left corner to open the wallet list → Tap theFew readersHow to import private keys?
Starting from version 3.3.0, Mixin Messenger supports importing mnemonic wallets, private key wallets, and watch-only addresses. Imported wallets can be renamed, deleted, and used independently.Few readersHow to Create a Common Wallet
How to Create a Common Wallet Starting from version 3.3.0, Mixin Messenger supports adding wallets, including creating new wallets, importing mnemonic or private key wallets, and adding watch-only addresses. Create a Common Wallet 1. Access the Entry Point Open MixiFew readersHow to Delete an Imported Wallet
Starting from version 3.3.0, Mixin Messenger supports importing mnemonic wallets, private key wallets, and watch-only addresses. Imported wallets can be renamed and deleted. Delete an Imported Wallet 1. Access the Entry Point Open Mixin Messenger → Switch to the Wallet HomeFew readersHow to add a common wallet?
Starting from version 3.3.0, Mixin Messenger supports importing mnemonic wallets, private key wallets, and watch-only addresses. Imported wallets can be renamed, deleted, and managed independently. Add a Wallet You can add different types of Common Wallets throuFew readersHow to View the Mnemonic or Private Key of an Imported Wallet
Starting from version 3.3.0, Mixin Messenger supports importing mnemonic wallets, private key wallets, and watch-only addresses. Imported wallets can be renamed, deleted, and managed flexibly.Few readersHow to Rename a Common Wallet
Starting from version 3.3.0, Mixin Messenger supports importing mnemonic wallets, private key wallets, and watch-only addresses. Imported wallets can be renamed or deleted. Rename a Wallet 1. Access the Entry Point Open Mixin Messenger → Switch to the Wallet Home → Tap theFew readersHow to Export Wallet Private Keys or Mnemonics
Privacy Wallet How to view my Mixin Messenger account mnemonic? How to back up my Mixin Messenger account mnemonic? Common Wallet Generated Common Wallets Common wallets generated within Mixin Messenger do not support private key export. These wallets are derived from the privacy wallet. If you need to back them up,Few readers
FAQ
What is MDT token?
MDT is the Mixin Debt Token issued by Mixin as a debt token pegged to the US dollar value. There are mainly three types: MDTu, MDTe and MDTb, representing debts against three types of assets: erc20-USDT, ETH, and BTC. Why issue debt tokens? The Mixin Network suffered a hacker attack on September 23, 2023. This attack mainly involved assets of erc20-USDT, ETH, and BTC, equivalent to about $150 million at the time, other assets were unaffected. After several days of data statistics and tePopularHow to migrate assets from the old wallet to the new one?
Mixin Network went live with a more secure, Safe-based network at the end of October 2023. In order to accommodate the newly upgraded network, Mixin Messenger has released a new version 1.0.0, and you will automatically be enabled for the wallet on the new system after this upgrade.Some readersHow to claim MDT token?
MDT (Mixin Debt Token) has been distributed and requires manual claiming. Please follow the steps below for the specific procedure: Search for the migration bot Search the botSome readersWhat is MAO?
What is MAO? MAO (Mixin Autonomous Organization) is the Mixin self-governing organization. Its main purpose is to promote the long-term decentralized development of the Mixin ecosystem. Through XIN voting, it supports teams and individuals beneficial to the development of Mixin. Governance All major decisions of MAO require XIN voting, with the voting address at https://snapshot.org//mixin-autonomous-organization.eth. Relevant dSome readersWhat to Do If Your Common Wallet Has No Gas Fees?
Mixin’s Common Wallet functions like a Web3 wallet. Just like other Web3 wallets, you must pay blockchain gas fees using the native asset of the chain when withdrawing crypto. This means your Common Wallet must hold the corresponding chain’s token to cover fees. Gas Fee Requirements by ChainSome readersWhat to Do If You Don’t Receive a SMS Code for logging?
If you are logging into Mixin or changing your login phone number within the app and do not receive the verification code, you can follow these steps for troubleshooting: 1. Ensure You Have Installed the Latest Version of Mixin. 2. Check if the App Proceeds to the Code Input Page After Entering Your Phone Number. If it doesn’t, there might be a network issue. Try switching to a different network. 3. Verify There Are No Error Messages After Entering Your Phone Number. If there is an erFew readersHow to Consolidate UTXOs?
In blockchains such as Bitcoin and Mixin Network, UTXO (Unspent Transaction Output) is an accounting model where each transfer creates new UTXOs. When a wallet frequently receives many small payments, it can generate numerous small-value UTXOs. Over time, a wallet may accumulate a large number of small UTXOs, causing reduced transaction efficiency and increased fees. Issues Caused by Excessive UTXOs Reduced Transaction Efficiency: If your wallet contains many small-value UTXOs, transferriFew readersThe explanation about Mixin stopped support for some assets deposits
When using Mixin Wallet to deposit assets, if you see the message "Mixin Wallet does not support the deposit for xxx token. Please note that you can continue to transfer or withdraw the deposited assets." The following reasons usually cause it: The project or blockchain to which the asset belongs no longer exists. Few users use the assets. As Mixin is a Layer 2 project, assets deposited toFew readersHow to Manage Your Address?
Mixin Messenger has optimized the withdrawal interface, allowing you to enter an address for withdrawals directly. However, if you frequently use specific addresses, you can add them to your address book to avoid re-entering them every time. So, how do you manage addresses using the address book? Adding an Address Open the Address Book Go to the Wallet Assets page and tap Send Address Book Add Address. (https://storage.crisp.chat/users/helpdesk/website/71991a4db339f000/en00Few readersWhat to Do If You Entered the Wrong Withdrawal Address?
If you entered an incorrect withdrawal address—meaning the address is not your intended destination and you do not know its owner—it is almost impossible to recover the assets. This is because Mixin’s withdrawals are automated, and once you confirm the withdrawal by entering your PIN, the transaction cannot be reversed. Suppose you mistakenly entered an incorrect blockchainFew readersDoes a change in address case (uppercase/lowercase) affect asset transfers?
For ETH addresses: sometimes, the copied ETH address is upper- and lowercase mixed because Mixin Messenger follows the Ethereum documentation to support ERC-20 tokens. The copied addresses will then be standardized. Therefore, some parts of the addresses change to lowercase or uppercase. According to this documentation, the Ethereum addresses are case-insensitive. This means that you can ignore them. Related sources How to witFew readersWhat to Do If You Withdraw from Mixin but Do Not Receive the Assets?
If you have withdrawn assets from Mixin but have not received them, first check whether the withdrawal hash is displayed on the Mixin withdrawal details page: No Hash Displayed Please refer to What to Do If the Withdrawal Hash Is Not Displayed? Hash Displayed If the withdrawal hash is shown on the Mixin withdrawal details page, it means the assets have successfully left the Mixin Network. If you have not receivedFew readersHow to Set Quote Colors
Since different countries use different color conventions for price changes, you can customize the display to Green Up, Red Down or Red Up, Green Down based on your preference. Setting Price Change Colors Open Mixin Settings Tap Profile Picture Settings 2. Adjust the Price Change Colors Go to Appearance Quote Color and select your preferred color scheme. (https://storage.crisp.chaFew readersWhat to Do If the Withdrawal Hash Is Not Displayed?
The withdrawal hash should normally appear on the withdrawal details page when you withdraw assets. If it does not appear, the following reasons may apply: Outdated Client Update Mixin Messenger to the latest version and recheck the wallet to see if the hash is displayed. Slow Block Confirmation of the Withdrawn Asset While Mixin processes withdrawals quickly, the withdrawal speed also depends on the confirmation time of the asset’s blockchain. It usually takes a few seconds to a few minFew readersHow to View Transaction History
Transaction records in Mixin Messenger cannot be deleted. You can always view your full history directly in the Wallet. View All Transaction History View transactions Open the Wallet Tap the three dots icon (···) in the top-right corner Select “All Transactions” from the menu Filter transactions Use the filFew readers