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How to do if I forget the PIN?

It’s IMPOSSIBLE to reset the PIN code, you have to remember it once you set it. If you don’t remember it anymore, please try it by yourself, you have 5 attempts to try it every 24 hours.


Here are some suggestions:


  1. You’d better note every possibility to avoid repeated tries.


  1. Don't try simple combinations, such as 111222 or 111111. The app doesn't recommend setting up a PIN like this.



To help users remember the PIN code well, our Messenger asks them to input it every 24 hours when they open the wallet.

Updated on: 19/08/2024