How to unblock users?
![](https://storage.crisp.chat/users/helpdesk/website/65b11af494528c00/9dcf885b-2e07-478a-81d3-7a3ac3_1e1ddnk.png)
Mixin
Updated April 10, 2019 10:25
Please open press the Contacts icon to open contacts interface;
![](https://storage.crisp.chat/users/helpdesk/website/cca8336c7d2ba000/dacfed32-6e3b-4037-870c-69af86_ahy64r.jpeg)
Then press the gear at top right corner
![](https://storage.crisp.chat/users/helpdesk/website/5f0f561fb90d1800/c8a27217-b761-43d8-9708-e4f1c9_15d6hm2.jpeg)
Find Blocked Users tab
![](https://storage.crisp.chat/users/helpdesk/website/caceb42ee0578800/860dfdf2-462e-4a88-9310-c65347_arhy0.jpeg)
Then tap the one you want to unblock
![](https://storage.crisp.chat/users/helpdesk/website/da86f8bcc1413000/b31128a9-5954-47de-b813-4599ff_a4xynd.jpeg)
Press Unblock, done
![](https://storage.crisp.chat/users/helpdesk/website/96fb340608efc000/afcbdddb-89ab-435a-97b0-bbc611_1swt7xk.jpeg)
Or you could unblock someone on the chat page directly.
![](https://storage.crisp.chat/users/helpdesk/website/cff5b3f7679ca00/e7391299-714d-4091-b65f-e4206b_145p6qd.jpeg)
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Updated on: 16/06/2023