> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.mixin.one/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to unblock users?

![](https://storage.crisp.chat/users/helpdesk/website/65b11af494528c00/9dcf885b-2e07-478a-81d3-7a3ac3_1e1ddnk.png)

Mixin

*   Updated April 10, 2019 10:25

Please open press the Contacts icon to open contacts interface;

![](https://storage.crisp.chat/users/helpdesk/website/cca8336c7d2ba000/dacfed32-6e3b-4037-870c-69af86_ahy64r.jpeg)

 Then press the gear at top right corner

 ![](https://storage.crisp.chat/users/helpdesk/website/5f0f561fb90d1800/c8a27217-b761-43d8-9708-e4f1c9_15d6hm2.jpeg)

Find Blocked Users tab

![](https://storage.crisp.chat/users/helpdesk/website/caceb42ee0578800/860dfdf2-462e-4a88-9310-c65347_arhy0.jpeg)

Then tap the one you want to unblock

![](https://storage.crisp.chat/users/helpdesk/website/da86f8bcc1413000/b31128a9-5954-47de-b813-4599ff_a4xynd.jpeg)

Press Unblock, done

![](https://storage.crisp.chat/users/helpdesk/website/96fb340608efc000/afcbdddb-89ab-435a-97b0-bbc611_1swt7xk.jpeg) 

Or you could unblock someone on the chat page directly.

![](https://storage.crisp.chat/users/helpdesk/website/cff5b3f7679ca00/e7391299-714d-4091-b65f-e4206b_145p6qd.jpeg)

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